Subject: missing item
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 7 Jan 2020 00:56:25 -0700 (MST)

Hi Team, 

with reference to ticket id: 311104 

Problem Statement: Missing items 

Order Date :Nov 18, 2019 
Order ID: 6451957932 
Tracking ID: 45050731342 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer she has only received 3 items, Under the consignment details we can see that all 4items has been Delivered from our side. 
Customer history: 1 ITEMS OUT OF 4 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161717004 - - Juniors Challenger Car Seat with Side Impact Protection (SAR 267.00) 

we have already escalated to the warehouse for the same but got no response. 

kindly do the needful. 

Regards, 
Asjad