Subject: Need missing Item (No response from warehouse)
From: Piyush Mani <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 6 Jan 2020 22:04:47 -0700 (MST)

Hi, 

With reference to case number: 376146 

Problem Statement: Need Missing item 

Order Date : 25 Dec 2019 

Order ID: 6458263115 
Tracking ID: 45058815616 & 45059017360 
Delivery Date: 29/12/19 
Assistance Required: Need Urgent Assistance 

Issue Description: Customer emailed us informing that he placed order for 6 items but one item is missing and it is also not available in the consignment list. 

Missing item: 161218283 - - ELLE Patchwork Satchel Bag with Flap Closure 
Amount: SAR 109.00. 

The case is forwarded to warehouse team for 2 times but they are not responding 

Kindly do the needful. 

Regards, 
Piyush