Subject: Re: Refund Not Processed
From: Max Qatif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Mon, 6 Jan 2020 18:35:04 +0000

Dear Team,

I have already process the order as uncollected earlier last month.
Please find attached screenshot of my Sahla for both orders

Thanks.

Ahmed

Max Qatif 60131

Ext. 5547

________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, January 6, 2020 7:04 PM
To: Max Qatif <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: Fwd: Refund Not Processed

External email sender, please take precaution.

Hi Team,

Can you assist with the following concern.

Refards
Shakeeb

________________________________
From: "Ahmad Daher" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Monday, 6 January, 2020 15:38:59
Subject: Refund Not Processed

Hi

Ticket 361699

I have escalated to WH but there is no response

Hi Team,

Problem Statement: Refund Not Processed
Order Date : 20-Nov-2019
Order ID: 6452516247
Tracking ID: 645251624722999991
Order ID: 6452542344
Tracking ID: 645254234422999991
Store Code: Max60131

Assistance Required: Need refund for customer.

Issue Description: order was placed on 20-Nov-2019 and till now the customer has not collected both orders yet, However order NOT PICK , we request you to process RTS to refund for customer as customer waiting

Regards,
Ahmad

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