Subject: RE: late shipment
From: Maxwhryd Ecom <[email-masked]>
To: Seeta Seeta <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>
Date: Mon, 6 Jan 2020 16:33:26 +0000

Dear Team,

Below said Order We shipped and handed over to LMG Team at 25-Nov-2019.

POD

Thanks
Ekhlaq

From: Seeta Seeta [mailto:[email-masked]]
Sent: Monday, January 06, 2020 5:18 PM
To: Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]>
Subject: late shipment
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to order number: 6453267327, customer placed the order on 23 Nov and till now the order is IN_PROGRESS. Customer is constantly chasing us for his order so we request you to expedite the delivery date.

The case has been already escalated several time by the agent but we didn't receive any update from concern team.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 6, 2020 3:13:32 PM
Subject: late shipment

Hi Team,

Problem Statement: (Late Shipping) Warehouse

Order Date : Nov 23, 2019

Order ID: 6453267327
Tracking ID: 645326732722999991
Contact No : 0544640305
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 23, 2019 and till now he has not received the order. As per the hybris the order status is ready to be shipped.

It's raised multiple time to warehouse but no need full reply we get,

Regards,
Syed Ataullah

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