Subject: Re: LATE CC
From: Shakeeb Arsalan <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 6 Jan 2020 03:16:23 -0700 (MST)

Hi algaily, 

Qazi replied on the ticket already and informed that the order is available in the store for collection, so just inform the customer and resolve the ticket. 

Regards 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 6 January, 2020 07:27:38 
Subject: LATE CC 

Hi Team, 

As shown in the outlined escalation, kindly follow up the late CC shipping order. 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : Dec 25, 2019 
Order ID: ​6458202526 
Tracking ID: 645820252623999991 
Store ID: 21045 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 25 Dec and till now he/she has not received the order. As per the hybris the order status is ready for pickup. 
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Algaily