Subject: Fwd: Inquiry about return / refund
From: Shakeeb Arsalan <[email-masked]>
To: M Ataullah <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 5 Jan 2020 06:10:24 -0700 (MST)

Hi Ataullah, 

Get approval from Hamza Hafeez to process the refund, Provide him all the details along with the customer's history. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 5 January, 2020 15:23:29 
Subject: RE: Inquiry about return / refund 

Hi Shakeeb, 

Get approval from Hamza Hafeez to process the refund. 

[ mailto:[email-masked] | @Urvika Chaudhary ] 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, January 3, 2020 9:57 PM 
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]> 
Cc: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; M Ataullah <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Fwd: Inquiry about return / refund 

External email sender, please take precaution. 

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 26 December, 2019 16:43:47 
Subject: Inquiry about return partaile 

Hi Team, 

Problem Statement: Inquiry about a Return partial 

Order Date : 29.11.2019 

Order ID: ​6454773925 

Tracking ID: ​45055136081 

order reference: L04FED2 

Assistance Required: Need Urgent confirm for collection, 

Issue Description: The return request was created on 04.12.2019, and customer is saying the return order has been collected from the customer,but Aramex portal is showing invalid tracking number, so kindly confirm the collection has been delivered at your end or not ASAP. 

please be assured it has been forwarded to Aramex and conloc team, but no reply came back, 

Regards, 

Syed Ataullah 

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