Subject: RE: Order NDR but Refund Not Processed
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Sun, 5 Jan 2020 11:21:21 +0000

This has been refunded.

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 4, 2020 2:57 PM
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Fwd: Order NDR but Refund Not Processed

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern,

Regards
Shakeeb

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 3 January, 2020 19:58:11
Subject: Order NDR but Refund Not Processed

Hi Team,

Problem Statement: Order NDR but Refund Not Processed

Order Date : Nov 4, 2019

Order ID: 6450088117

Return Tracking ID: S000190839040

Assistance Required: Need refund

Issue Description: Status on the hybris shows that order has been delivered, however Shipa tracking status shows order has been returned to warehouse. Customer is complaining that they haven't received the order

Kindly check under this 33166297 if order has been returned back to warehouse and refund the customer.

Request you to look into this and do the needful.

Warm Regards,
Abhishek Borgaonkar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com