Subject: RE: For processing refund on urgent basis
From: Jessie Caparas <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Joshi <[email-masked]>
Date: Sun, 5 Jan 2020 09:15:43 +0000

Hi Urvika,

Please create an RMA for the below items and raise a JIRA to have the RMA processed.

Include the screenshot as a proof.

161669020
161881676
161883361
161669334
161755059
161905461

From: Urvika Chaudhary <[email-masked]>
Sent: Friday, January 3, 2020 1:35 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Joshi <[email-masked]>
Subject: Fwd: For processing refund on urgent basis

External email sender, please take precaution.
Hi Team,

Please look into the below case. The customer informed that he still did not receive his refund. Response from the warehouse is awaited
Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 3, 2020 11:18:08 AM
Subject: For processing refund on urgent basis

Hi Seeta,

With refernce to the Ticket No:333432 , Order No: 6450145696

 Customer raised a return request for 9 item and as per customer she handed over all 9 items to the courier team.

According to this tracking number 34175877126790 the items has been submitted  to the warehouse. but refund is not processed and no response from warehouse as well .

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com