Subject: Re: Partially shipped order
From: Seeta Seeta <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 4 Jan 2020 06:19:56 -0700 (MST)

Hi Abhishek, 

In this case the partially cancellation has been already done. However, its still in progress so raise jira for this concern and inform the customer same. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, January 3, 2020 6:28:18 PM 
Subject: Partially shipped order 

Hi Team, 

Problem Statement: Partially shipped 

Order Date : 3rd Dec, 2019 

Order ID : 6455497316 

Tracking ID : S000321972956 and 3413446347456 

Assistance Required: Need to deliver the remaining items. 

Issue Description: Customer is complaining that the she has order 20 items but she has only received the 18 items. As per the hybris only 18 items out of 20 items were shipped from the warehouse. 

Partially shipped item -153859534 - Wax Lyrical - Colony English Lavender Diffuser - 100 ml and the cost of the item is SAR 25.00 and 161766264 - - Textured Low Top Slip On Shoes and the cost of the item is SAR 53.00 

​Escalated twice to warehouse but no response and also updated in cancellation sheet still no response. 

Request you to look into this and do the needful. 

Warm Regards, 
Abhishek Borgaonkar