Subject: Late shipping (379647)
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 4 Jan 2020 04:53:17 -0700 (MST)

Hi Team, 

With the reference to order number: 9765441942, customer placed the order on Dec 26, 2019 and till now the order is IN_PROGRESS and there's no consignment details as well. Customer is constantly chasing us for his order as he will travel soon. 

So we request you to look into this and expedite the delivery date. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, January 4, 2020 3:01:16 PM 
Subject: Late shipping (379647) 

Hi Team, 

Problem Statement: Late Shipping 

Order Date : 26 Dec 2019 

Order ID: 9765441942 

Tracking ID: Consignment not ready 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 26 Dec and till now he/she has not received the order. As per the hybris the consignment is not ready yet. 

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Raised to warehouse on 31 Dec 2019 and updated in order cancellation sheet as customer left for the vacation need to cancel the order. 

Regards, 
Abhishek Borgaonkar