Subject: RE: Shortbanking Issue
From: Malik Ismail <[email-masked]>
To: Manager Albaha <[email-masked]>, Apoorv Joshi <[email-masked]>, Qazi Mohammed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shinil James <[email-masked]>, SayedAhmed <[email-masked]>, AzarudeenSathakathullah <[email-masked]>, Commoncoordinator Abha <[email-masked]>, Albaha Centrepoint <[email-masked]>
Date: Sat, 4 Jan 2020 07:32:03 +0000

Hi Sunil,

Please confirm if customer collected his cash refund for this C&C order 6452489597 and share POD.

As per system RTS done as cash refund.

Its COC case need to be close urgently.

Regards,
Malik Ismail
From: Manager Albaha <[email-masked]>
Sent: Saturday, January 4, 2020 11:12 AM
To: Malik Ismail <[email-masked]>; Apoorv Joshi <[email-masked]>; Qazi Mohammed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shinil James <[email-masked]>; SayedAhmed <[email-masked]>; AzarudeenSathakathullah <[email-masked]>; Commoncoordinator Abha <[email-masked]>; Albaha Centrepoint <[email-masked]>
Subject: RE: Shortbanking Issue

Dear team,

Pls share clear transaction details on below CnC order issue.

Sunil Gharti
Cp Albaha
Mob:0537736106
IP: 7306
[CP 111]

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 04, 2020 07:13 ص
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manager Albaha <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Shortbanking Issue

Hi @Manager Albaha<mailto:[email-masked]>,

As per system RTS is done as cash refund for C&C order 6452489597.

Please confirm.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 4, 2020 5:20 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Shortbanking Issue

External email sender, please take precaution.
Hi Malik,

With reference to the order number: 6452489597
Ticket ID: 310608

Customer selected a different location in this click and collect order and was unable to pick up this order. We were advised that Shortbanking will be arranged for this order.

Since this has not been arranged yet, customer is approaching the store directly. Please find attached screenshot for the store where shortbanking needs to be arranged.

Kindly do the needful on priority and help us close this case. Thank you for your help!

Regards,
Apoorv
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