Subject: Order Delay
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Apoorv Joshi <[email-masked]>, Ghazi Mohammad Ahmed <[email-masked]>
Date: Thu, 2 Jan 2020 07:52:56 -0700 (MST)

Hi Team, 

With the reference to order number: 6451380855, customer placed the order on 14 Nov 19 and till now the order status is READY_TO_SHIPPED on the hybris. Agent has already esclataed the case to warehouse but we have not received any revert from them. 

Customer is constantly chasing us for his order so we request you to look into this concern on priority basis and help us to close the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ghazi Mohammad Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, January 2, 2020 7:18:48 PM 

Dear , 

With reference to order number :6451380855 
The customer placed his order on :Nov 14, 2019 
Tracking Id : 645138085522999991 

Customer placed her order on the date mentioned above , However still showing to us on the order status (ready to ship ). 

Please look in to this 

Regards, 
Ghazi