Subject: No response
From: Ahmad Daher <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 1 Jan 2020 08:13:51 -0700 (MST)

Hi team 

Ticket number 343695 , we've escalated to concern team but there is no response 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : Nov 28,2019 
Order ID: 6454392163 
Tracking ID: 45053262041 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 5 items but as per the customer he has only received 4 items, Under the consignment details we can see that only 4 items have been shipped from our side. 
Customer history: 1 ITEMS OUT OF 5 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 159975738 - - Pretty by Flormar Essential Nail Paint the cost of the item is SAR:11. 

Kindly check and revert 

Regards, 
Ahmad