Subject: RE: missing item : 6455023474
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, asjad hussain <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 30 Dec 2019 11:32:24 +0000

Hi Seerta,

Seems that this item is not going to be shipped – have it cancelled and add it in the below sheet.

https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit?ts=5e01e2f8#gid=1839877354

From: Seeta Seeta <[email-masked]>
Sent: Saturday, December 28, 2019 8:05 AM
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Sree Adhikessavan <[email-masked]>; Escalations Dxbteam <[email-masked]>; asjad hussain <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: missing item : 6455023474
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to order number:6455023474, customer placed the order for 6 items but out of 6 she only received 5 items. After checking the consignment we can see that only 5 items were shipped from the warehouse.

The item which were not shipped is :155704405 - - NYX Professional Make up Soft Matte Lip Cream, so we request you check from your end if the mentioned item will be shipped from warehouse or not. If not then do the partially cancellation for the above item.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 27, 2019 2:18:49 PM
Subject: missing item

Hi seeta.

with reference to order number: 6455023474

Ticket id:319920

The customer has not received his full order, his one item is missing, the missing item is: 155704405 - - NYX Professional Make up Soft Matte Lip Cream

and it is missing under consignment details as well.

we have escalated to our warehouse but got no response.

kindly do the needful.

Regards
Asjad

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