Subject: Shukran card issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 29 Dec 2019 06:28:25 -0700 (MST)

Hi Team, 

With reference to customer email: [email-masked] 
Customer saying that he is unable to pay by his shukran card. and as per hybris his account is linked with shukran card ( 1800000212107961 ) and as per customer the total point in the card is 388 point. customer from UAE 
Kindly check the attachment . 

Regards, 
Fauzan