Subject: RE: C&C RTS Issue
From: Jessie Caparas <[email-masked]>
To: Bsu Dbm <[email-masked]>, Apoorv Joshi <[email-masked]>, Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 29 Dec 2019 08:11:38 +0000

@Apoorv Joshi<mailto:[email-masked]>

Create RMA and advise CONLOC to process the RMA.

From: Bsu Dbm <[email-masked]>
Sent: Sunday, December 29, 2019 12:10 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Re: C&C RTS Issue

Dear Jessie,

    Mentioned C&C items returned back to WH

Thank You

Rajani

Store Manager

The Dubai Mall

Landline: 043253512

Mobile: +971559676422 .

Store CUG:   +971559677591

Store Code :10013

________________________________
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 29, 2019 11:17 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Bsu Dbm <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C RTS Issue

Hi @Bsu Dbm<mailto:[email-masked]>

This is urgent since this order has been pending November 17.

Since the order status is marked as NOT PICKED, RTS should have been done as well.

Please advise us asap.

Looping @Sachin Maheshwari<mailto:[email-masked]>

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 28, 2019 3:12 AM
To: Bsu Dbm <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: C&C RTS Issue

External email sender, please take precaution.

Hi Team,

With reference to the order number: 9760820192

Kindly process RTS for this order. This order is already marked not picked and the customer is chasing for a refund. This case is pending since over a month, kindly help us close this case.

Thank you for your help!

Regards,

Apoorv

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