Subject: Re: missing item
From: Seeta Seeta <[email-masked]>
To: asjad hussain <[email-masked]>
Date: Thu, 26 Dec 2019 10:29:26 -0700 (MST)

Hi Asjad, 

Please create a RMA and raise jira 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, December 26, 2019 5:28:29 PM 
Subject: missing item 

Hi seeta, 

with reference to order number: 6454694868 

Ticket number: 330285 

The customer is complaining that he has not received his full order, he placed order for 11 items but received only 10 items. but Under the consignment details we can see that all 11 items has been delivered from our side. 

The missing item is:161056103 - Rimmel London Kate Sculpting Blush Palette. 

The customer is constantly chasing us for the same and we have escalated it to the warehouse many times but got no response. 

Kindly do the needful. 

Regards 
Asjad