Subject: Re: Missing Item
From: Seeta Seeta <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 26 Dec 2019 08:17:07 -0700 (MST)

Escalated the case to shipa head. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, December 17, 2019 12:21:55 PM 
Subject: Missing Item 

Hi Team, 

Customer placed his order for 3 item but he claim that he did not received 1 item yet. 
Customer also claim that when courier partner delivered his 2 item so he said his 3rd item will be delivered in next shipment. 

And courier team said, they already delivered his all 3 items. 

Please look at this case. 

Order number - 9762853790 
Ticket number - 316088 
Item missing - 161705426, Alphabet Printed Roll Mat 

Looking froward to your reply. 

Regards 
Rehan