Subject: RE: Order Incorrectly Updated
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Priyanka Rajkumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 26 Dec 2019 10:31:18 +0000

Looping @Priyanka Rajkumar<mailto:[email-masked]>

We are getting complaints related to wrong order updates.

Can you please look into this.

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 25, 2019 5:19 AM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Order Incorrectly Updated

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6450610440
Ticket ID: 290548

This order was placed on Nov 9, 2019 and has been incorrectly updated. The AWB: S000199866811 in this order has been returned and is showing delivered on Hybris/Cockpit. The AWB: S000200111567 is already received the customer and is showing Shipped on Hybris/Cockpit.

Please mark the concerned Tracking as NDR and update this accordingly. Thank you for your help!

Regards,
Apoorv
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