Subject: RE: Incorrect Status Update
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 23 Dec 2019 05:52:08 +0000

Hi Apoorv,

Please get approval to refund from the head of concept related to this issue with the full case history.

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, December 22, 2019 12:42 AM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Incorrect Status Update

External email sender, please take precaution.
Dear Team,

Any updates on the below case?

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 21 December, 2019 05:48:54
Subject: Incorrect Status Update

Hi Team,

With reference to the order number: 6455381368

The status of this order is updated to delivered while as per the tracking this has been returned to us on Dec 12, 2019.

Please advise. Thank you for your help!

Regards,
Apoorv

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