Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Dec 2019 05:15:21 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Orange Bicycle                    Hi           09:01 AM, 20th Dec                     Orange Bicycle                    u just told me that free delivery for all orders but on payment its coming 10 dhs shipping??           09:02 AM, 20th Dec                   Seeta                    Hi, Thank you for contacting us. How may I help you?           09:05 AM, 20th Dec                     Orange Bicycle                    hi           09:05 AM, 20th Dec                     Orange Bicycle                    i was just told that on all orders free deliveries but on payment im getting 10 dhs shipping??           09:05 AM, 20th Dec                   Seeta                    Please share the order number so that we can check the details for you.           09:06 AM, 20th Dec                   Seeta                    Hi, I'm not getting a response from you. Are we still connected?           09:08 AM, 20th Dec                   Seeta                    If your order is cash on delivery AED 10 will be charged to you.           09:09 AM, 20th Dec                     Orange Bicycle                    im unable to send..           09:11 AM, 20th Dec                     Orange Bicycle                    yes its cod           09:12 AM, 20th Dec                     Orange Bicycle                    i           09:12 AM, 20th Dec                   Seeta                    Delivery is free on orders of AED 99 and above. If your total order value is less than AED 99, you will be charged AED 10 for delivery.

There will also be an additional service charge of AED 10 on all Cash on Delivery orders.

Your delivery charges will be displayed during the checkout process           09:12 AM, 20th Dec                     Orange Bicycle                    If i pAy by card for home delivery will there be any charges??           09:12 AM, 20th Dec                   Seeta                    If you pay by debit or credit card and the order value is AED 99 and above. you wont be charged for the delivery.           09:13 AM, 20th Dec                     Orange Bicycle                    ok thank u           09:13 AM, 20th Dec                   Seeta                    Is there anything else I can help you with?            09:14 AM, 20th Dec                   Seeta                    You are welcome.           09:14 AM, 20th Dec                   Seeta                    It was a pleasure assisting you. Thank you for shopping with us.           09:15 AM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/356061