Subject: Fwd: [#307970] - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked], "Elvis V. Garcia" <[email-masked]>, Vinod Sharma <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], ce
Date: Thu, 19 Dec 2019 10:04:09 +0000

Hi Team,     Order Date : Nov 25, 2019  Order ID: 6453899939  Store code: Centrepoint21147     Customer received the order collection confirmation message for the remaining shipment on 18 Dec, 2019. However she is saying she did not collect the order also as per our record order status is pick up completed.     kindly let us know the status of the order.      Regards,  Shivani   
             
              On
              Wed, 18 Dec at  9:20 PM
              ,  Manager.Salaammall <[email-masked]>  wrote:
               
 Dear Team, 

  

 With reference to the below mail, 

  

 The below mentioned items are yet to be received. 

  

 
Customer came and asked about these items. Customer confirmed that received one item already (#160877856
 - Quilted High Top Boot )

 

 
 We apologized and convince the customer to wait for one more day. 

  

 Would request you to send the items to our store at the earliest. 

  

 Order ID: 6453899939 

 Store code: Centrepoint21147 

  

 158249355 - - Adore Josephine Fragrance Oil 
158249364 - - Adore Royal Jasmine Fragrance Oil 
159811654 - Adore - Warmwood Citrus Fragrance Oil - 30 ml 
153933035 - - Boles d'olor Vainilla Scent Sack 
160817757 - Adore - Bouquet Blooms Fragrance Oil - 30 ml 
159232884 - - Harmony Luxury Botanical Potpourri 

 Please check and update. 

  

  

 PS : Please do not send any order in Two shipment, It will make us confused and also customer as well. 

  

  

  

  

 
 
Best Regards,

 

 
 Rami Al Harbi 

 Assistant Store Manager 

 Mobil No-+966 559333620 

 Cp Salaam Mall 

 Store code-21147 

  

 

 

  

 
  
 From: Centrepoint [mailto:[email-masked]]
 
Sent: Sunday, December 15, 2019 9:59 AM 
To: Elvis V. Garcia <[email-masked]>; Vinod Sharma <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; Ramesh Gottimukkala <[email-masked]>; Alexander Gomes <[email-masked]>; Saad Alonaizi <[email-masked]>;
 Manager.Salaammall <[email-masked]>; Thangarajan Kulandavel <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Jessie Caparas <[email-masked]>; Mohammad
 Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; [email-masked]; Sagaya Suresh Kumar <[email-masked]>; [email-masked]; afzal syed <[email-masked]>;
 SagarNepal <[email-masked]>; Md Abu Talla <[email-masked]>; Jed Conlocops2 <[email-masked]> 
Subject: Fwd: [#307970] - Click & Collect

 

 

 
External email sender, please take precaution.

 

 

 Hi Team, 

 

   

 
 Thank you for your response. 

 

   

 
 Order Date : Nov 25, 2019 

 
 
 Order ID: 6453899939 

 
 
 Store code: Centrepoint21147 

 

   

 
 This order is being delivered to store in two shipments one shipment which contains only 1 item #160877856 - Quilted High Top Boots with Zip Closure and Block
 Heels is already been collected by the customer on 29 Nov, 2019.  

 
 
 However the other shipment which contains 6 items still not shipped and as per the hybris status is showing "READY_TO_SHIPPED" 

 
 
 The items are: 

 

   

 
 158249355 - - Adore Josephine Fragrance Oil 
158249364 - - Adore Royal Jasmine Fragrance Oil 
159811654 - Adore - Warmwood Citrus Fragrance Oil - 30 ml 
153933035 - - Boles d'olor Vainilla Scent Sack 
160817757 - Adore - Bouquet Blooms Fragrance Oil - 30 ml 
159232884 - - Harmony Luxury Botanical Potpourri 

 
 
 Please check and update. 

 

   

 
 Regards, 

 
 
 Shivani 

 

 

 
 
On Sat, 14 Dec at 3:45 PM
, Cpj Wh <[email-masked]> wrote:

 

 
 Dear Team, 

 

 

 
 
Item already sent to store w/ delivery #: 313453 on dated 27th Nov. 2019.

 

 

 

   

 

Best Reg’s,

 

   

 

Elvis Vargas Garcia

 

 
 
Fleet Team Jeddah

 

 
 
Mobile:
+966 54 436 3899,Ext: 2004

 

 
 
Email:
[email-masked]

 

 

 

 

               Save
 a tree. Don't print this e-mail unless it's really essential

 

 

 
 From: Vinod Sharma
 
Sent: Saturday, December 14, 2019 1:33 PM 
To: Elvis V. Garcia <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; Ramesh Gottimukkala <[email-masked]>; Alexander Gomes <[email-masked]>; Saad
 Alonaizi <[email-masked]>; Manager.Salaammall <[email-masked]>; Thangarajan Kulandavel <[email-masked]>;
 Shivani Rani <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>;
 Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>;
 Seeta Seeta <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Centrepoint <[email-masked]>;
 SagarNepal <[email-masked]>; Md Abu Talla <[email-masked]>; Jed Conlocops2 <[email-masked]> 
Subject: RE: [#307970] - Click & Collect 

 

 

 
 
@Elvis V. Garcia-
 Can you pls check & update for order #6453899939

 

 

 

 
 Regards, 

 
 
 Vinod 

 
 
 +966 -552608347 

 
 
 IP-2056 

 

   

 

 
 
From: Sagaya Suresh Kumar <[email-masked]>
 
Sent: Thursday, December 12, 2019 10:55 AM 
To: Centrepoint <[email-masked]>; Vinod Sharma <[email-masked]>; SagarNepal <[email-masked]>;
 Md Abu Talla <[email-masked]>; Jed Conlocops2 <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; Ramesh Gottimukkala <[email-masked]>; Alexander Gomes <[email-masked]>; Saad
 Alonaizi <[email-masked]>; Manager.Salaammall <[email-masked]>; Thangarajan Kulandavel <[email-masked]>;
 Shivani Rani <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>;
 Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>;
 Seeta Seeta <[email-masked]> 
Subject: RE: [#307970] - Click & Collect

 

 

 

 
 Dear

@Vinod Sharma – Can you please check this order processed and dispatch status.. 

 

 

 
 Please revert on urgent!!

 

   

 

Problem Statement: Late Shipped

 

 
Order Date : Nov 25, 2019

 

 
Order ID: 6453899939

 

 
Store code: Centrepoint21147

 

 

 

 Regards 

 
 
 Sagaya Suresh 

 
 
 +966 565165997 

 

 
 
From: Centrepoint <[email-masked]>
 
Sent: Tuesday, December 03, 2019 4:40 PM 
To: Ksaconloc Returns <[email-masked]>; Suvadeep Saha <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>;
 Jed Conlocops2 <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Fwd: [#307970] - Click & Collect

 

 

 

 
 
External email sender, please take precaution.

 

 

 

 
 
Hi Team,

 

 

 

 

 
Problem Statement: Late Shipped

 

 

Order Date : Nov 25, 2019

 

 

Order ID: 6453899939

 

 

Store code: Centrepoint21147

 

 

 

 

 
Assistance Required: Need urgent shipping

 

 

 

 

 
Issue Description: Customer received the one shipment. However the other shipment still not shipped.

 

 

​

 

 

Please sipped the order on priority so that the customer can collect as soon as possible.

 

 

 

 

 
Regards,

 

 

Shivani

 

 

 

307970:1125156

 

 
 
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307970:1125156

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
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