Subject: Re: no responses
From: Seeta Seeta <[email-masked]>
To: Mohammed Obiedo <[email-masked]>
Date: Wed, 18 Dec 2019 08:30:14 -0700 (MST)

CREATE A RMA AND JIRA FOR REFUND 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammed Obiedo" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, December 18, 2019 3:41:35 PM 
Subject: no responses 

Hi Seeta, 

with reference to order number : 6452406261 

the customer is complaining about missing item , as per hybris its showing delivered 

nut the customer insisting not delivered and the team escalated this case several times with no responses 

Ticket number :270237 
Missing item ID :161508829 

escalated to sagaya on Sun, 24 Nov 2019 
and sagaya again on , 27 Nov 2019 

Can you please check and do the needful, 

Regards, 
Obiedo