Subject: no responses
From: Mohammed Obiedo <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Wed, 18 Dec 2019 03:11:35 -0700 (MST)

Hi Seeta, 

with reference to order number : 6452406261 

the customer is complaining about missing item , as per hybris its showing delivered 

nut the customer insisting not delivered and the team escalated this case several times with no responses 

Ticket number :270237 
Missing item ID :161508829 

escalated to sagaya on Sun, 24 Nov 2019 
and sagaya again on , 27 Nov 2019 

Can you please check and do the needful, 

Regards, 
Obiedo