Subject: Refund After Late Shipment
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Mon, 16 Dec 2019 05:17:35 -0700 (MST)

Hi Team, 

Order ID : 6452479138 
Order Date : 20/11/19 

Issue - Customer has been chasing us almost since a month now. I have escalated this order id to warehouse team specifically 4-5 times but have not got any response from the team. 
Customer now wants refund. I have conveyed the same to the team. But no response again. 

Link for the issue : [ https://landmarkgroupservice.freshdesk.com/a/tickets/314878 | https://landmarkgroupservice.freshdesk.com/a/tickets/314878 ] 

Please see to it and proceed for the refund asap as customer is too pissed at our services. 

Thanks & Regards, 
Abhishek Sisodia