Subject: Partial order shipped
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Noor Alkatib <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 16 Dec 2019 04:58:39 -0700 (MST)

Hi Team, 

With the reference to order number: 6454580985, customer placed the order for 6 items. Customer already received the 5 items and 1 item is not shipped from the warehouse which is 157815585 - - NYX Professional Make up Tinted Brow Mascara. 

Agent has already escalated the case to concern team and we have not received any revert on the case, so we request you to look into this and if the item is not available than do the cancellation for the item. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Noor Alkatib" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 16, 2019 4:03:08 PM 
Subject: Partial order shipped 

Hi Team, 

Problem Statement: Partial order shipped 
Order Date : Nov 29, 2019 

Delivery Date: 11/29/19 , 
11/30/19 

Order ID:6454580985 

Tracking ID:290065948620, 290066166524 

Assistance Required: We can see there is one item has not been shipped yet which is ( 157815585 - - NYX Professional Make up Tinted Brow Mascara). 

), kindly check and revert 

Regards, 
Noor