Subject: Re: 9762853790-Item missing
From: Bsu Wml <[email-masked]>
To: Seeta Seeta <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Shipa Delivery Support <[email-masked]>, "Shipa Support ([email-masked])" <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>, Escalations Dxbteam <[email-masked]>, Rehan Khan <[email-masked]>, Shameer Checku <[email-masked]>
Date: Sun, 15 Dec 2019 05:34:18 +0000

Hi Seeta,

 Order number 9762853790 two packages handed over to courier on 1st December.

@Shipa Delivery Support<mailto:[email-masked]>@Shipa Support ([email-masked])<mailto:[email-masked]>,Please confirm how many packages delivered to customer.

Regards
Shameer
________________________________
From: Seeta Seeta <[email-masked]>
Sent: 11 December 2019 14:19
To: Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rehan Khan <[email-masked]>
Subject: Item missing

External email sender, please take precaution.

Hi Team,

With the reference to order number 9762853790, customer placed the order for 3 items, Now customer is claiming out of 3 items he only received 2 items in his order.The missing item is 161705426 - - Alphabet Printed Roll Mat and the cost of the item is AED 138.

As per our hybris all 3 items has been delivered to the customer, so we request you to check and confirm us whether the missing item was shipped from warehouse or not. If the item has not shipped from the warehouse than kindly process the patially cancellation so customer can get his money back.

Awaiting for your response.

Regards,

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Sent: Wednesday, December 11, 2019 12:23:44 PM
Subject: Item missing

Dear Seeta,

How are you.

Please look at this case.

Customer did not get his 1 item yet.

Order number - 9762853790
Ticket number - 316088

Waiting for your reply.

Regards
Rehan

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