Subject: consignment is delivered but not received by customer
From: Piyush Mani <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 11 Dec 2019 18:09:19 -0700 (MST)

Hi, 

With reference to case number: 314100 

Order number: 6452920991 
Order Placed on 21 Nov 2019 
AWB: S000244373372 

The customer is complaining that one of the consignment is not been received by him but the status is showing delivered and the courier department also shared the POD of it with a different national ID number. 

Kindly look in this case. 

Regards, 
Piyush