Subject: Fwd: Arabic Language Test - md saeedullah
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 11 Dec 2019 04:22:18 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	md saeedullah 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	sir, 

have a nice day! 

first of all I would request the customer for mistake which has happened. and I will convince him that this mistake will never happened again. so I assure you that I have correct your address immediately, and your order will be delivered as soon as possible. 
and my deliverer will soon reach and approach with you and he is in his way. 

finally, I would like to say something humbly and politely that the customer will be happy and please, or not angry. This is my thought and idea for customer to convince him for good business. 

best regards. 

many thanks. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am saeedullah, I am from Bihar, madhubani. I have completed B.A in Arabic from J.M.I. 
I have been pursuing M.A in Arabic from J.M.I. I am a very hardworking person and I am punctual and loyal to wards my work. I always value the time. I understand that "time once gone,can never be regained" I always treat my company as my own so I work with honesty and dedication. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	السيد المحترم 

طاب يومكم 

اولا سنطلب من الزبون للخطاء اللزي وقعها و سنقعه أن لا يخطأ مره ثانية 
لهدا وأكدلم ان اصح الخطاءمنا و بدلت عنوانك فورا و طلبك يصل اليك اسرع ما يمكن 
المسلم يصل اليك فورا وهو الحين في الطريق 
الاخير انا اريد ان اقولكم بصراحة بالعزة العفو ان الزبون ان يكون الفرح والسرور ولا يكون الحزين والبائس هدة هي الفكرة السليمة للتجارة 

اطيب لككم 
محمد سعيدالله 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	الاول من فضلك نريد ان نتكلم انكسارا و عاجزمع المرشحين 

الثاني : البضاعة الى المرشحين سالما و صحيحا علي الوقت 
الثالث : ا 
السعر ارخص من الاسواق الخري 
الرابع 
المبيعات ان تكون نظيفا 
الخامس 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	السفر 

السفر هو الانتقال من مكان الي اخر في رحلة قصيرة أو طويلة في مسافتها أو مدتها لاي الاسباب التالية 

القرابة 
هي مصطلع له معان عدة تعتمد علي السياق يشير هدا المقال الي استخدام المصطلع علي المدي الطويل في العلم الانسان 
و الدي يشير غالبا شبكة من العلاقات الاجتماعية التي تشكل جزاء مهما من حياة معظم 
البشر في معظم المجتمعات علي الرغم من أن هناك يوما قلت لاصدقاء انا اريد السفر معكم الي دهلي بالقطار ما هى رايك ؟ قالوا لي اننا مستعدون للسفر معك ثم اشتريت 
التداكرة وسافرت مع الاصدقاء فرحا و سرورا و وصلت الي دهلي في رعاية الله كانت هدة 
المختلفة الزيارة زيارة الاولي الي دهلي استوطنت بعد الايام في دهلي وشاهدت من العمارة المختلفة الشامخة