Subject: partially shipped
From: Seeta Seeta <[email-masked]>
To: LM CS Team <[email-masked]>
Date: Wed, 11 Dec 2019 02:27:26 -0700 (MST)

Hi All, 

below is the escalation format for partially shipped order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, December 11, 2019 2:45:01 PM 
Subject: partially shipped 

Hi Team, 

Problem Statement: (Partially shipped order) 
Order Date : Dec 1, 2019 
Delivery Date: Dec 5, 2019 
Order ID: 7662923560 
Tracking ID: 45439340450 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer only received 3 items, Under the consignment details we can see that we have shipped only 3 items. 

Customer history: 1 ITEMS OUT OF 4 IS NOT SHIPPED, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The item is which is not shipped is 160834785 - - Cars Printed Toy Ball and the cost of the item is BHD 0.65 

Regards, 
Shivani