Subject: Order Issue #6446195523
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 11 Dec 2019 02:26:54 -0700 (MST)

Hi Team, 

With reference to ticket # 207820 
Order # 6446195523 
Store Code # Splash21132 

The order was placed on Sep 23, 2019 , and still not delivered to the store neither consignment has been generated yet, we have escalated to Jeddah WH on 23 Oct 2019 . and on 25 Oct 2019 , but no action has been taken on this case, also jessie has escalated for the same on 20 Nov 2019 but no response from WH, However we have Raise request to cancel to order on 02 Dec, 2019 , but they update us to ask WH to do that. 
Kindly check and do the needful. 

This case is pending since 23 Oct 2019 

Regards, 
Fauzan