Subject: RE: [#317780] - Conversation with Rinsing Toffee
From: Malik Ismail <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 10 Dec 2019 07:06:05 +0000

Hi Seeta,

Please inform agents that content team is not responsible for such below complaints.

For below case just apologize to customer as currently we don’t have exchange policy. Customer already create return request.

Kind Regards,
Malik Ismail
From: Raveen Sethupathy
Sent: Sunday, December 08, 2019 10:46 AM
To: Namrita Kanjani <[email-masked]>; Babyshop <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Re: [#317780] - Conversation with Rinsing Toffee

@Malik Ismail<mailto:[email-masked]> FYI.

--

Raveen Sethupathy

Digital Marketing Coordinator

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________
From: Babyshop <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 6, 2019 3:48 AM
To: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#317780] - Conversation with Rinsing Toffee

External email sender, please take precaution.
Hi Team,

Subject; exchange issue,
​With reference: order id 9763131728,

The costumer want to exchange size, he doesn't agree to return because he purchased that one on sale and now the value of that items has been increased, and he insisting very badly,
​
kindly assist us further,
​
Regards,
Ataullah

317780:1125156
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