Subject: No response from Warehouse team
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 9 Dec 2019 23:16:37 -0700 (MST)

Dear Seeta, 

With reference to order number 6451508243 and ticket number 285453. 

Customer has placed order on 15 Nov 2019 and did not received any notification regarding the order delivery. We have checked the order status in hybris is still in progress and consignment status is ready to be shipped from 15 Nov 2019 and we are continuously escalating this case to KSA Shoe-mart warehouse team for more than 5 times did not received any response from them. 

Customer is very angry and very irate and asking for refund for this order. 

Request you to look into this and advise as customer is asking for a justifiable answer. 

Thank you for your Help! 

Warm Regards, 
Abhishek Borgaonkar