Subject: KSA call issue
From: Mohd Imran <[email-masked]>
To: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, saurabh <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 9 Dec 2019 15:33:12 +0000

Hi Team,

Please be apprised that there is some voice issues in the KSA lines and problem is prevailing from last few hours.

It is predicted that our chat and email count may increase. Please be prepared and add some more agents in order to handle flow.

Regards
Imran
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