Subject: Re: Issue with order 9760076000
From: Subin Veettil <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, Seeta Seeta <[email-masked]>, Shriram Srinivasan <[email-masked]>, Saumya Kotiyan <[email-masked]>, Bsu Moe <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Mon, 9 Dec 2019 09:28:06 +0000

Hi All

The order  was collected by the customer yesterday evening

Regards
Subin
________________________________
From: Sachin Maheshwari <[email-masked]>
Sent: Sunday, December 8, 2019 1:58 PM
To: Seeta Seeta <[email-masked]>; Shriram Srinivasan <[email-masked]>; Saumya Kotiyan <[email-masked]>; Subin Veettil <[email-masked]>; Bsu Moe <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: Issue with order 9760076000

Hi @Subin Veettil<mailto:[email-masked]> , @Bsu Moe<mailto:[email-masked]>,

Can you please check with CP team on below issue.

Regards

Sachin

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 06, 2019 9:32 PM
To: Shriram Srinivasan <[email-masked]>; Saumya Kotiyan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Issue with order 9760076000
Importance: High

External email sender, please take precaution.

Hi Team,

With the reference to ticket number 286903,Customer emailed us informing that she has not collected her order from the store. However as per the hybris the order has been collected on 11/27/19 4:39 PM.

Agent has already escalated the case to @durga prasad but till now we have not received any update on this.

Store Details:

The order on Nov 11, 2019 for C&C, store code is 21005 at Mall of Emirates

Al Barsha

We request you to assist us on this case so we can resolve the case soon.

Thanks & Regards,
Seeta Kunwar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com