Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Dec 2019 09:20:45 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:08 PM, 09th Dec                   Bot                   أهلا مرة أخرى!           01:08 PM, 09th Dec                     User                    my Shukran account blocked, i was tring to link my online account to Shukrar through mobile number           01:09 PM, 09th Dec                   Seeta                    Hi, Thank you for contacting us. How may I help you?           01:13 PM, 09th Dec                   Seeta                    We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            01:14 PM, 09th Dec                   Seeta                    We sincerely apologize for the inconvenience caused to you.           01:14 PM, 09th Dec                   Seeta                    Hi, I'm not getting a response from you. Are we still connected?           01:19 PM, 09th Dec                   Seeta                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us on 800-6927 or you can drop us an email – [email-masked].
Thank you for shopping with us.           01:20 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/328411