Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Dec 2019 09:00:39 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hiya can you let me know if this bike is 12” or 16” please           12:41 PM, 09th Dec                     User                             12:41 PM, 09th Dec                   Seeta                    Hi, Thank you for contacting us. How may I help you?           12:46 PM, 09th Dec                     User                    Hi I just need to know if the below bike is 12” wheels or 16” as not stated on the website           12:47 PM, 09th Dec                     User                             12:47 PM, 09th Dec                   Seeta                    Thank you for waiting.           12:48 PM, 09th Dec                     User                    Welcome           12:49 PM, 09th Dec                   Seeta                    Please allow us a minute to check the details for you.           12:49 PM, 09th Dec                     User                    Thank you           12:49 PM, 09th Dec                   Seeta                    Thank you for patience.           12:55 PM, 09th Dec                     User                    That’s ok           12:55 PM, 09th Dec                   Seeta                    We have forwarded your concern to our concern team, once we will receive any update, we will get back to you on  E-mail.           12:57 PM, 09th Dec                   Seeta                    Please share your E-mail with us.           12:57 PM, 09th Dec                     User                    Ok I’m looking for 16” so if this is please can you reserve for me so I can purchase           12:57 PM, 09th Dec                     User                    [email-masked]           12:57 PM, 09th Dec                     User                    will I receive confirmation today?           12:57 PM, 09th Dec                   Seeta                    Sure! We will get back to you on your provided E-mail id  as soon as we receive any update from our team.           12:59 PM, 09th Dec                   Seeta                    Is there anything else I can help you with?            12:59 PM, 09th Dec                     User                    Ok thank you           12:59 PM, 09th Dec                     User                    No that’s perfect thank you will wait to hear from you           12:59 PM, 09th Dec                   Seeta                    Thank you for contacting us, have a great day!           01:00 PM, 09th Dec                   Seeta                    It was a pleasure assisting you. Thank you for shopping with us.           01:00 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/328333