Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Dec 2019 08:58:36 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:31 PM, 09th Dec                     User                    If I order a shoe online in your app and select to collect it from a store, can I collect my items the next day?           12:32 PM, 09th Dec                     User                    Or how long will it take for my items to be ready to collect the store?           12:32 PM, 09th Dec                   Seeta                    Hi, Thank you for contacting us. My name is Seeta. How may I assist you today.           12:39 PM, 09th Dec                   Seeta                    Hi, Thank you for contacting us. How may I help you?           12:39 PM, 09th Dec                     User                    If I order a shoe online in your app and select to collect it from a store, can I collect my items the next day?           12:40 PM, 09th Dec                     User                    Or how long will it take for my items to be ready to collect the store?           12:40 PM, 09th Dec                   Seeta                    Thank you for providing the details.           12:41 PM, 09th Dec                     User                    ?           12:42 PM, 09th Dec                   Seeta                    For click and collect order it takes usually 2-3 working days for getting ready for collection at store.           12:42 PM, 09th Dec                     User                    Hmmmmm.....           12:43 PM, 09th Dec                     User                    can’t I make it under urgent basis?           12:43 PM, 09th Dec                   Seeta                    Sorry, for the inconvenience but click and collect takes 2-3 working days to get ready for collection at store.           12:44 PM, 09th Dec                   Seeta                    Is there anything else I can help you with?            12:47 PM, 09th Dec                   Seeta                    Hi, I'm not getting a response from you. Are we still connected?           12:48 PM, 09th Dec                   Seeta                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us on 800-6927  or you can drop us an email – [email-masked]
Thank you for shopping with us.           12:58 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/328324