Subject: Re: Issue with order 9760076000
From: Centrepoint Mall Of The Emirates <[email-masked]>
To: Bsu Moe <[email-masked]>, Sachin Maheshwari <[email-masked]>, Seeta Seeta <[email-masked]>, Shriram Srinivasan <[email-masked]>, Saumya Kotiyan <[email-masked]>, Subin Veettil <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Sun, 8 Dec 2019 11:03:53 +0000

Dear Team,

As per checking item is still in the store and we have tried to contact the customer but he/she is unreachable .
Still we will try to contact.

Thanks & Regards,

Mirasol

CP-MOE

CUG: 052-6935863

________________________________
From: Bsu Moe <[email-masked]>
Sent: Sunday, December 8, 2019 2:05 PM
To: Sachin Maheshwari <[email-masked]>; Seeta Seeta <[email-masked]>; Shriram Srinivasan <[email-masked]>; Saumya Kotiyan <[email-masked]>; Subin Veettil <[email-masked]>; Centrepoint Mall Of The Emirates <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Re: Issue with order 9760076000

Dear Durga,

As discussed, Please check the below mail and revert.

Regards,
Rahul
Mall of the emirates
Direct: +971 4 3410604
Mobile: +971559677558 I Fax: +971 4 3410608
bsu [email-masked]
www.babyshopstores.com I www.landmarkgroup.com<http://www.landmarkgroup.com>
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________________________________
From: Sachin Maheshwari <[email-masked]>
Sent: Sunday, December 8, 2019 1:58 PM
To: Seeta Seeta <[email-masked]>; Shriram Srinivasan <[email-masked]>; Saumya Kotiyan <[email-masked]>; Subin Veettil <[email-masked]>; Bsu Moe <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: Issue with order 9760076000

Hi @Subin Veettil<mailto:[email-masked]> , @Bsu Moe<mailto:[email-masked]>,

Can you please check with CP team on below issue.

Regards

Sachin

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 06, 2019 9:32 PM
To: Shriram Srinivasan <[email-masked]>; Saumya Kotiyan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Issue with order 9760076000
Importance: High

External email sender, please take precaution.

Hi Team,

With the reference to ticket number 286903,Customer emailed us informing that she has not collected her order from the store. However as per the hybris the order has been collected on 11/27/19 4:39 PM.

Agent has already escalated the case to @durga prasad but till now we have not received any update on this.

Store Details:

The order on Nov 11, 2019 for C&C, store code is 21005 at Mall of Emirates

Al Barsha

We request you to assist us on this case so we can resolve the case soon.

Thanks & Regards,
Seeta Kunwar

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