Subject: RE: Order Issue
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 8 Dec 2019 09:18:40 +0000

Hi Apoorv,

Please raise issue to JIRA.

Regards
Imran

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, December 8, 2019 6:10 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Order Issue

External email sender, please take precaution.
Hi Team,

With reference to the order number:  8362587974
Ticket ID: 308861

Customer is reporting that she is receiving SMS notifications and email notifications regarding this order and wants to know if this order has been placed r not. When we are checking Hybris no order is coming up with the order number mentioned. Nor we are able to locate any order number with customer's email address or contact number:
[email-masked]<mailto:[email-masked]>
94023082

Please look into this and advise. Thank you.

Regards,
Apoorv
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