Subject: RE: Late Delivery for : 6451192163
From: Bsj Nf <[email-masked]>
To: Seeta Seeta <[email-masked]>, IranBudhathoki <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Moosa Yusuf <[email-masked]>, Navaz Nt <[email-masked]>
Date: Sat, 7 Dec 2019 04:20:02 +0000

Hi
Seeta Kunwar
Please check the below order status as discussed with Driver first time customer not received our phone call. So, we are rescheduled on 08.12.2019 Day for kind your information.

Store Code
Schedule No
Invoice No
Delivery Type
Initial Delivery Type
Schedule Date
Schedule Status
Value
Invoice Date
Customer Name
Mobile No
Subzone
Area
Fixing Time
Volume
GRP Cluster
Slot
Nature Of Delivery
88887
102843253
6451192163
DEL
DEL
8-Dec-19
POSTED
849
13-Nov-19
Ahmad Abuhilal
502045816
Jeddah
As Salamah Jeddah
0
0
JDH
Afternoon
NORMAL

REGARDS
HARUN
BABYSHOP GDMS OPRATION
JEDDAH-2113
From: Seeta Seeta
Sent: Friday, December 06, 2019 8:09 PM
To: IranBudhathoki <[email-masked]>; Bsj Nf <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Late Delivery for : 6451192163
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to order number : 6451192163, Customer placed the order for WWD 160226639 - - Joie Swing Serina 2-in-1 Rocker on Nov 13, 2019 and he rescheduled the delivery to Nov 23, 2019 From Nov 21, 2019. However,the order status is still SUBMITTED_TO_WAREHOUSE and customer is constantly chasing us for the order.

Agent has already escalated the case twice but still we didn't received any update on the escalation. So we request you to look into this concern on priority basis.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar
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