Subject: Incomplete delivery for order #6448218067
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 6 Dec 2019 11:21:16 -0700 (MST)

Hi Team, 

With reference to ticket # 202991 
Order # 6448218067 

Order was placed on Oct 15, 2019 , and the status still Ready to ship, as per customer he is not received the all items, We have escalated to warehouse to deliver the order but we are not getting any reply. 
Kindly check and update us if we can cancel the order and refund for customer or deliver it ASAP. 

This case is pending since 19 Oct 2019 

Regards, 
Fauzan