Subject: Issue with order 9760076000
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Fri, 6 Dec 2019 10:32:13 -0700 (MST)

Hi Team, 

With the reference to ticket number 286903, Customer emailed us informing that she has not collected her order from the store. However as per the hybris the order has been collected on 11/27/19 4:39 PM. 

Agent has already escalated the case to @durga prasad but till now we have not received any update on this. 

Store Details: 
The order on Nov 11, 2019 for C&C, store code is 21005 at Mall of Emirates 
Al Barsha 

We request you to assist us on this case so we can resolve the case soon. 

Thanks & Regards, 
Seeta Kunwar