Subject: Late Delivery for : 6451192163
From: Seeta Seeta <[email-masked]>
To: IranBudhathoki <[email-masked]>, [email-masked]
Cc: [email-masked], escalations dxbteam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Fri, 6 Dec 2019 10:08:42 -0700 (MST)

Hi Team, 

With the reference to order number : 6451192163, Customer placed the order for WWD 160226639 - - Joie Swing Serina 2-in-1 Rocker on Nov 13, 2019 and he rescheduled the delivery to Nov 23, 2019 From Nov 21, 2019. However,the order status is still SUBMITTED_TO_WAREHOUSE and customer is constantly chasing us for the order. 

Agent has already escalated the case twice but still we didn't received any update on the escalation. So we request you to look into this concern on priority basis. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar