Subject: Item not received.
From: Seeta Seeta <[email-masked]>
To: IranBudhathoki <[email-masked]>, [email-masked], [email-masked]
Cc: [email-masked], Sachin Maheshwari <[email-masked]>
Date: Thu, 5 Dec 2019 02:10:03 -0700 (MST)

Hi Team, 

With the reference to order number : 6449367996,The order was placed on Oct 28, 2019. Customer emailed us informing that when the courier team called him for delivery on that time he already rescheduled the delivery but he has received the message from our side that the order has been delivered. 

Now customer is claiming he has not received the order and the item is 161602441 - - Graco Glider Elite Baby Swing, which needs the assembly. As per the records the item was delivered on 11/1/19 10:46 AM. 

We have also escalate the case to concern team but we didn't receive any update. So we request you to check this case on priority basis. 

Thanks & Regards, 
Seeta Kunwar