Subject: RE: Late Delivery - 6449618950
From: Sachin Maheshwari <[email-masked]>
To: Seeta Seeta <[email-masked]>, IranBudhathoki <[email-masked]>, Navaz Nt <[email-masked]>, Bsj Nf <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 5 Dec 2019 08:04:41 +0000

@Bsj Nf<mailto:[email-masked]> , @IranBudhathoki<mailto:[email-masked]>,

Dear Iran, Harun,

Please check on below order & arrange for delivery.

Regards
Sachin

From: Seeta Seeta <[email-masked]>
Sent: Thursday, December 05, 2019 11:53 AM
To: IranBudhathoki <[email-masked]>; Navaz Nt <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Late Delivery
Importance: High

External email sender, please take precaution.
Hi Team,

With the order number: 6449618950, Customer is chasing us for the order and as per the hybris the order was placed on Oct 31, 2019 and till now the status is SUBMITTED_TO_WAREHOUSE.

Agent has already escalated the case to the concern team more than twice but we are not getting any reply from them. There's a tracking (00000080005776353) number as well which indicates that the item has been shipped on 11/4/19 9:14 AM.

We request you to look into this matter and help us to resolve the case ASAP.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar
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