Subject: Re: Arabic Language Test - Abdul Malik Khan
From: Urvika Chaudhary <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 4 Dec 2019 00:03:20 -0700 (MST)

Hi 

Obiedo rated him 6/10 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "deeksha" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Wednesday, December 4, 2019 12:28:08 PM 
Subject: Fwd: Arabic Language Test - Abdul Malik Khan 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Abdul Malik Khan 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will returned that customer and first say sorry for my mistake.if he many times arguments with me then i apologise my mistake.I haope he agree with me and will take his pizza. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Abdul Malik Khan.I'm 30 years old.I live in Mau Nath Bhanjan,Mau.In my family lives with me my parents, three sisters and two brothers.I have completed Intermediate from Muslim Inter College,Mau in 2005.For heigher education i went Shibli National College,Azamgarh and completed B.Com. & M.Com.I have completed Basic knowledge of coputer(DCA) and after that I have done Tally.My first job is in mau for Auditing under Habibullah&co.(CA).Here i take three years experience and go for the post of Cashier in academic institute(Jamia Islamia'Azamgarh).Here i worked one year and then i got a job in Anand Kumar&Piyush Kumar, Mau at the post of assistant accountant.after two years completed i got a job in Saudi Arabia so i went in 2015 Saudi Arabia and worked at Cashier,Accounts Customer handling.It is a Ready mix concreet factory his name is Ali Mohammad Ahmed Alarfaji,Aldarb/Abha. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيدة هي كيف تستقبل العملاء وتعاملهم بطريقة لطيفة ومناسبة حيث يكون العميل سعيدًا بالخدمة. لكن مهارة خدمة العملاء الممتازة تفي بالمتطلبات وتتجاوز توقعات العميل. خدمة ذات جودة كاملة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1 - التفاصيل المعرفة حول المنتج / الخدمات التي تقدمها. 

2 - مهارات الاتصال الفعال. 

3 - الصبر لسماع العميل. 

4 - روح الدعابة جيدة. 

5- مهارات هاتفية ممتازة 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	مقاطعة مؤ هي واحدة من مناطق ولاية أتر براديش في الهند ، ومدينة مؤ هي مقر المقاطعة التي تعد أيضًا واحدة من المناطق القليلة المتبقية لإنتاج الساري اليدوي في شرق ولاية أوتار براديش ، والمتخصصة في الساري الهندي الحرير. تم مؤ كمقاطعة منفصلة عن أعظمغر في 19 نوفمبر 1988. وهي تقع في الجزء الجنوبي الشرقي من الولاية ومقرها في مؤ. يحيط بالمنطقة مقاطعة غازيبور في الجنوب ، ومنطقة باليا في الشرق ، ومنطقة أزامغار في الغرب ، ومقاطعات جوراخبور وديوريا في الشمال.