Subject: Re: Pending Tickets
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Saurabh <[email-masked]>
Date: Tue, 3 Dec 2019 08:25:42 -0700 (MST)

Hi Malik, 

Thank you for your email. We know that currently the open count is quite high, Rest assured we are focusing only on closing all the open tickets. 

I will also push the agents to do more cases in order to reduce the open count. 

Thanks & Regards, 
Seeta Kunwar 

From: "malik ismail" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Mustehsan Siddiqui" <[email-masked]>, "Saurabh" <[email-masked]> 
Sent: Tuesday, December 3, 2019 7:11:31 PM 
Subject: Pending Tickets 

Hi Team, 

PFA open & WOC tickets. 

Please push the agents to close & resolve maximum tickets as they can. 

Open Tickets. 

WOC Tickets 

Regards, 

Malik Ismail 
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