Subject: Re: Late shipping order #6449580595
From: Numan Ali <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Ahmed Akbar <[email-masked]>
Cc: Vinod Sharma <[email-masked]>, "[email-masked]" <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohd Imran <[email-masked]>, Shriram Srinivasan <[email-masked]>, Saumya Kotiyan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Ramesh Gottimukkala <
Date: Tue, 3 Dec 2019 15:13:19 +0300

Adding Ahmed,

Hi Sagaya, the subjected has already been delivered to the customer
@ Ahmed Akbar, please investigate from your side

On Tue, Dec 3, 2019 at 3:11 PM Sagaya Suresh Kumar <
[email-masked]> wrote:

> Dear @Numan Ali <[email-masked]> – Our operation team confirming
> that the below Tracking id shipment it handover on Oct Month.. But as of
> now customer claiming that not received the package..
>
>
>
> Please update about this missing shipment tracking id Case & revert on
> Urgent !!
>
>
>
> *Tracking Id - **S000175903757*
>
>
>
> Regards
>
> Sagaya Suresh
>
> +966 565165997
>
> *From:* Vinod Sharma <[email-masked]>
> *Sent:* Tuesday, December 03, 2019 3:03 PM
> *To:* Sagaya Suresh Kumar <[email-masked]>
> *Cc:* Seeta Seeta <[email-masked]>; Escalations Dxbteam <
> [email-masked]>; Apoorv Joshi <[email-masked]>;
> Mohd Imran <[email-masked]>; Shriram Srinivasan <
> [email-masked]>; Saumya Kotiyan <
> [email-masked]>; Fauzan Ahmad . Musalman <
> [email-masked]>; [email-masked];
> [email-masked]; Ramesh Gottimukkala <
> [email-masked]>; Alexander Gomes <
> [email-masked]>; Md Abu Talla <
> [email-masked]>
> *Subject:* RE: Late shipping order #6449580595
>
>
>
> Hi Suresh,
>
>
>
> This order was dispatched on 31st oct by Shipa
>
>
>
> 31-Oct-2019
>
> 04:16:13
>
> SHIPA
>
> S000175903757
>
>
>
>
>
> Regards,
>
> Vinod
>
> +966 -552608347
>
> IP-2056
>
>
>
> *From:* Sagaya Suresh Kumar <[email-masked]>
> *Sent:* Tuesday, December 03, 2019 2:50 PM
> *To:* Vinod Sharma <[email-masked]>
> *Cc:* Seeta Seeta <[email-masked]>; Escalations Dxbteam <
> [email-masked]>; Apoorv Joshi <[email-masked]>;
> Mohd Imran <[email-masked]>; Shriram Srinivasan <
> [email-masked]>; Saumya Kotiyan <
> [email-masked]>; Fauzan Ahmad . Musalman <
> [email-masked]>; [email-masked];
> [email-masked]; Ramesh Gottimukkala <
> [email-masked]>; Alexander Gomes <
> [email-masked]>
> *Subject:* RE: Late shipping order #6449580595
>
>
>
> Dear @Vinod Sharma <[email-masked]> – This order one item
> not yet dispatched. Requesting you to update about this item missing item
> status.
>
>
>
> Whether it going to dispatch from Conloc End or Not. Otherwise we will
> close this case and provide refund to customer end.
>
>
>
> Revert Asap..
>
>
>
> Regards
>
> Sagaya Suresh
>
> +966 565165997
>
> *From:* Mohd Imran <[email-masked]>
> *Sent:* Tuesday, December 03, 2019 2:26 PM
> *To:* Fauzan Ahmad . Musalman <[email-masked]>; Escalations
> Dxbteam <[email-masked]>; Sagaya Suresh Kumar <
> [email-masked]>; Shriram Srinivasan <
> [email-masked]>; Saumya Kotiyan <
> [email-masked]>
> *Cc:* Seeta Seeta <[email-masked]>; Apoorv Joshi <
> [email-masked]>
> *Subject:* RE: Late shipping order #6449580595
>
>
>
> Hi @Sagaya Suresh Kumar <[email-masked]>,
>
>
>
> Kindly get this item shipped, we need to close this case on priority.
>
>
>
> Looping @Shriram Srinivasan <[email-masked]> @Saumya
> Kotiyan <[email-masked]>
>
>
>
> Regards
>
> Imran
>
>
>
> *From:* Fauzan Ahmad . Musalman <[email-masked]>
> *Sent:* Tuesday, December 3, 2019 5:16 AM
> *To:* Escalations Dxbteam <[email-masked]>
> *Cc:* Seeta Seeta <[email-masked]>; Apoorv Joshi <
> [email-masked]>
> *Subject:* Re: Late shipping order #6449580595
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
> we are still waiting update on this case
> this case is pending since 5 Nov 2019
>
> Regards,
> Fauzan
> ------------------------------
>
> *From: *"Fauzan Ahmad . Musalman" <[email-masked]>
> *To: *"escalations dxbteam" <[email-masked]>
> *Cc: *"Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <
> [email-masked]>
> *Sent: *Monday, November 25, 2019 9:27:56 AM
> *Subject: *Late shipping order #6449580595
>
>
>
> Hi Team,
>
>
>
> With reference to Ticket: *231003*
>
> Order ID: *6449580595*
>
>
>
> The order was placed on *Oct 30, 2019.* the order is delivered on *Sep
> 03, 2019*. However one item is* still ready to ship*, we have escalated
> several times to WH for the same but no response from there side.
>
> *Item Name (160833081 - - Juniors 5-in-1 Learning Centre).*
>
> Kindly check and update us.
>
>
>
> Regards,
>
> Fauzan
>
>
> This e-mail message (which includes attachment/s thereto, if any, and the
> information therein), is legally privileged, proprietary, strictly
> confidential and exempt from disclosure, which is not waived or lost by
> mis-transmission or error. If you are not the original intended recipient
> of this message, it may be unlawful and illegal for you to read, print,
> retain, copy, disseminate, disclose or otherwise use this message, or take
> any action in reliance on it, and the same is prohibited and forbidden. If
> you have received this email in error, please notify the sender immediately
> by return reply and delete the message from your system without printing or
> making a copy. Neither the sender nor we are liable for any loss or damage
> as a result of this message, or for any delay, interception, corruption,
> virus, error, omission, improper or incomplete transmission thereof.
> www.landmarkgroup.com
>

-- 
Numan Ali
Operations
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966559996451
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>