Subject: RE: issue with order number : 9762396977
From: Mohd Imran <[email-masked]>
To: Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Shivani Rani <[email-masked]>
Date: Sun, 1 Dec 2019 13:29:09 +0000

Hi Seeta,

As discussed, if customer received a wrong color ask her to return the shipment.

Regards
Imran

From: Seeta Seeta <[email-masked]>
Sent: Friday, November 29, 2019 4:58 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Shivani Rani <[email-masked]>
Subject: issue with order number : 9762396977

External email sender, please take precaution.
Hi Team,

In order number : 9762396977, customer placed the order for 161146448 - - Pocket Detail Trousers with Elasticised Waistband and as per the website the colour of the trouser is sky blue but when she was checking the order details over there the trouser colour is showing brown.

I have also checked the same thing on the hybris and it's showing the same as customer is claiming. I have also attached the pictures for reference.

So could you please look into this concern and let us know what action we have to take.

Thanks & Regards,
Seeta Kunwar
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